The protection of your personal data is important to us. The processing of your personal data such as your name, address, email address or your telephone number is always carried out in compliance with the General Data Protection Regulation (GDPR) [Datenschutz-Grundverordnung (DSGVO)] and the country-specific data protection provisions that apply for Phibo.

The aim of this Data Protection Declaration is to inform you of the type, scope and purpose of the personal data that we collect. In addition, we should like to inform you of your rights. If we want to offer you special services via our website or elsewhere, and if there should be no legal basis for the necessary processing of the data in this connection, we shall obtain your consent.

Office responsible and data protection officer

The office responsible within the meaning of the data protection law is:

Phibo Industries
Nieuwe Pontstraat 23
9600 Ronse

Tel.: 055/21.98.99
Fax: 055/21.77.69

The name and the contact details for the data protection officer at Phibo SE are:

Catherine Vandamme
Nieuwe Pontstraat 23
9600 Renaix

Tel.: 055/21.98.99
Fax: 055/21.77.69

Recording of general data and information

Every time visited, this website records various general data and information These general data and information are stored in the server’s log files. It is possible that the following are recorded: (1) the type and version of browser used, (2) the operating system used by the accessing system, (3) the internet site from which the accessing system accesses our internet site (called referrer), (4) the sub-websites that link to our internet site via an accessing system, (5) the date and time the internet site was accessed, (6) the internet protocol address (IP address), (7) the internet service provider of the accessing system and (8) other similar data and information that act as an emergency response in the case of attacks on our IT systems.

In using these general data and information, it is impossible for Phibo to determine your identity. No profiling is carried out. The reason we need this information is rather to ensure that we keep the contents of our website up to date, that we optimize the contents of our website and the advertising for this, that we guarantee the permanent functionality of our IT systems and the technology of our website as well as to ensure that we are able to provide law enforcement authorities with the necessary information for prosecution in the event of a cyber attack.

Phibo analyzes these anonymously recorded data and information on a statistical basis with the aim of increasing data protection and data security in our company. We save the anonymous data in the server log files separately from all the personal data that you have provided us. The legal basis for the temporary storage of the data and the log files is Art. 6 Para. 1 f) of the GDPR.

Data processing upon first contact

You can contact us using the contact form provided on our website or via the email address that you will find in our imprint. If you use one of these channels to contact Phibo, we automatically save the personal data that you have given us. Such personal details given to Phibo on a voluntary basis are saved to process your inquiry and/or for the purpose of getting in touch with you.

The legal basis for the processing of the data for contract initiation or execution is Art. 6 Para. 1 b) of the GDPR and in all other cases Art. 6 Para. 1 f) of the GDPR. The legal basis for data transfer to a third country is Art. 49 Para. 1 b) of the GDPR.

Subscription to our newsletter

Users are given the option of subscribing to the Phibo newsletter (e.g., "eLetter") on the Phibo website. The personal data that are recorded when subscribing to the Phibo newsletter can be seen on the input screen.

Phibo uses the newsletter to provide information on a regular basis to customers and business partners about innovations of our services and production, current press releases, information about our brand or the current contents of our website. The newsletter can fundamentally only be received by the person affected if (1) the person affected has a valid email address and (2) the person affected registers for receipt of the newsletter. For legal reasons, a confirmation email is initially sent to the registered email address of the affected person in a double opt-in procedure for receipt of the newsletter. This confirmation email serves as a check to ensure that the owner of the email address as the person affected has authorized the receipt of the newsletter. The legal basis for sending the newsletter is Art. 6 Para. 1 a) of the GDPR.

Upon registration for the newsletter, we store the IP address of the internet service provider (ISP) of the computer system of the person affected at the time of registration as well as the date and time of registration. The recording of this data is required to be able to identify the (possible) misuse of the email address of the person affected at a later point in time and therefore also to guarantee legal protection of Phibo. Within the context of sending the newsletter, Phibo commissions the company Atrivio GmbH, Albert-Einstein-Str. 6, 87437 Kempten, with the recording, processing, use and/or storage of the data as part of order processing.

The personal data collected as part of the registration process for the newsletter are used exclusively for the following purposes:

- Dispatch of the newsletter
- Advice and advertising
- Needs-related structure of the newsletter
- Compilation of the topics in the newsletter in line with the interests of subscribers

In addition, subscribers to the newsletter could be informed by email insofar as this is necessary for the operation of the newsletter services or a registration with regard to this, such as for changes to the offer or a modification to the technical circumstances.

Consent to the storage of personal data that the person affected has given us for the subscription to the newsletter can be revoked at any time. There is a corresponding link in every newsletter for the revocation of consent. In addition, it is also possible to deregister at any time directly with Phibo by sending a notification to the contact details given under number 1.

Newsletter tracking

Our newsletters contain tracking pixels. A tracking pixel is a miniature graphic that is embedded in such emails that are sent in HTML format to facilitate the recording and analyzing a log file. This means that a statistical analysis of the success or failure of online marketing campaigns can be carried out. By means of the embedded tracking pixels, Phibo can identify whether and when an email was opened by a person affected and which of the links in the email were accessed by the person affected.


This website uses cookies. Cookies are text files that are placed on a computer system and stored in that system. By using cookies, Phibo is able to provide you with user-friendly services that would not be possible if the cookies had not been placed. Cookies enable us to recognize the users of our website. For example, the user of a website that uses cookies does not have to enter his/her login data every time he/she visits the website, because these are taken from the website and the cookie placed by the website on the computer system.

You can prevent the placing of cookies by our website at any time by means of a corresponding setting of your internet browser and consequently prevent the setting of cookies on a permanent basis. In addition, cookies that have already been placed can be deleted at any time via an internet browser or another software program. This is possible in all standard internet browsers. However, if you deactivate the placing of cookies in your internet browser, not all the functions of our website will be fully available to you in certain circumstances. The legal basis for the processing of personal data using cookies is Art. 6 Para. 1 f) of the GDPR.

Google Maps

We use the offer from Google Maps on this website. This means that we can show you interactive maps directly on the website and enable you to use the map features simply and easily.

The legal basis for the processing of your personal data when using Google Maps is Art. 6 Para. 1 f) of the GDPR. The transmission of personal data to the USA is carried out in compliance with the EU-US Privacy Shield pursuant to Art. 45 Para. 1 of the GDPR, of which Google is a signatory.

Social Plugins

We use the social plugins (“Plugins”) of Facebook, Twitter, YouTube, Xing and LinkedIn on our website. We use plugins in particular so that you can share the contents of our website with other users of social networks or you can refer them to these contents. You can identity the provider of the relevant plugin from its logo or initial letter.

When you visit our website, we do not initially transmit any personal data to the plugin provider. However, if you click the relevant field, your personal data are sent directly to the provider of the relevant plugin and processed by said provider in third countries such as the USA under certain circumstances. After you click a plugin field, a new window opens in your browser and calls up the website of the provider of the relevant social network. The data transfer to the provider of the relevant plugin is carried out irrespective of whether you have an account with the social network of said plugin provider. Once you have logged on to the plugin provider, your data that have been registered with us are directly transmitted to the account you have with the plugin provider.

We have no influence on the type and scope of the data that are collected and processed by using the plugin, nor do we know the full scope of the data collection, the purposes of the processing or the storage periods. According to the information of the plugin provider, the data transmitted include information about your browser, the websites that you have visited as well as the date and time of your visit. The plugin providers process this information to create a user profile and to create tailor-made advertising for you, for example. You have a right to object to the creation of this user profile, but you have to contact the respective plugin provider directly to enforce this revocation right. You will find further information on this on the internet sites and in the data protection declarations of the relevant service providers.

The legal basis for the processing of your personal data when using social plugins is Art. 6 Para. 1 f) of the GDPR. The transmission of personal data to the USA is carried out in compliance with the EU-US Privacy Shield pursuant to Art. 45 Para. 1 of the GDPR, to which Facebook, Twitter, LinkedIn and Google are signatories.

Data transfer to third parties

Access to personal data is technically possible for service providers and contracting parties that we employ for the operation of our website. These external service providers are obliged to use your personal data only for the purpose of providing the services that we require or for other purposes in compliance with out instructions.

We do not transmit, sell or market your personal data to third parties such as other companies or organizations.

Storage period of data

The criterion for the duration of the storage of personal data is the relevant statutory storage period. Once this deadline has expired, we routinely delete all the corresponding data insofar as they are no longer required to fulfill or initiate a contract.

If the reason for storage no longer applies or if the storage deadline set by the European regulator or another relevant legislator should expire, the personal data are routinely blocked or deleted in accordance with statutory provisions.

Your rights

As a person affected, you are entitled to the rights as set out in Articles 15-21 of the GDPR vis-à-vis Phibo if the prerequisites set out therein have been fulfilled. These are the rights to information (Art. 15 of the GDPR), correction (Art. 16 of the GDPR), deletion (Art. 17 of the GDPR), restriction in processing (Art. 18 of the GDPR), data transfer (Art. 20 of the GDPR) and the right to object (Art. 21 and 22 of the GDPR). In addition, you have a right to complain to the supervisory authority pursuant to Art. 77 of the GDPR.

Applicable legislation and competent courts

This site is governed by Belgian law. Only the court of Oudenaarde of the district of East-Flanders is competent to settle any disputes.

Intellectual property rights

The content of this site, including trademarks, logos, drawings, data, product or company names, texts, images, etc. are protected by intellectual property rights and belong to Phibo Industries or entitled third parties.

Liability limitation

The information on the website is general in nature. It is not adapted to personal or specific circumstances and can therefore not be regarded as personal, professional or judicial advice for the user.

Phibo Industries does everything in its power to ensure that the information made available is complete, correct, accurate and updated. However, despite these efforts inaccuracies may occur when providing information. If the information provided contains inaccuracies or if specific information on or via the site is unavailable, Phibo Industries shall make the greatest effort to ensure that this is rectified as soon as possible.

Phibo Industries cannot be held responsible for direct or indirect damage caused by the use of the information on this site. The site manager should be contacted if the user has noticed any inaccuracies in the information provided by the site.

The contents of the site (including links) may be adjusted, changed or extended at any time without any announcement or advance notice. Phibo Industries gives no guarantees for the smooth operation of the website and cannot be held responsible in any way for the poor operation or temporary unavailability of the website or for any type of damage, direct or indirect, which may occur due to the access to or use of the website.

Phibo Industries can in no case be held liable, directly or indirectly, specifically or otherwise, towards anyone for any damage attributable to the use of this site or any other one, in particular as the result of links or hyperlinks including, but not limited to, any loss, work interruption, damage of the user’s programs or other data on the computer system, hardware, software or otherwise.

The website may contain hyperlinks to websites or pages of third parties or refer to these indirectly. The placing of links on these websites or pages shall not imply in any way the implicit approval of the contents thereof. Phibo Industries expressly declares that it has no authority over the contents or over other features of these websites and can in no case be held responsible for the contents or features thereof or for any other type of damage resulting from their use.

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